Prior to our staff member commencing an advanced pre-arranged shift within your company, we will forward you a personal profile which includes a recent photograph, their advanced DBS number all their training and a brief insight into their professional experience. All staff members have regular supervision and can access our 24 hour on call/ de-brief service when required, this is so we can ensure our staffs wellbeing, and also gives the Care Manager the opportunity to discuss with them feedback received from Quality Assurance. As a customer you will have regular visits from one of our Care Managers so we can learn about your company and how we can best meet your service requirements.